CONTACT
Let's get in touch
Need help with orders, project planning, or partnerships? Pick the channel that fits best and we'll get back to you.
Official channels
Every option below is managed directly by the MEIS team. We reply during business hours.
Official QQ group
Stay up to date on production slots, events, and support. Add a note that you came from the website.
Group ID: 1036511798
Taobao customer service
Chat with our Taobao staff about orders, logistics, and after-sales requests.
X / Twitter (KigMEIS)
Follow us for announcements and send a DM to book schedules or discuss collaborations.
Bilibili channel
Watch behind-the-scenes footage and contact us via site messages.
Service hours
- Weekdays: 10:00 – 19:00
- Weekends: handled on a rotating schedule
- Timezone: GMT+8 (China Standard Time)
If we miss your message, leave a contact method and we'll respond within one business day.